TruRating

Summary

TruRating is a groundbreaking customer feedback solution that connects businesses to the silent majority by gathering ratings at the point of payment. This method yields high response rates, generating real-time insights that link customer feedback to transaction data. Retail businesses can leverage these insights to enhance customer experience, drive growth, and optimize costs, leading to significant revenue increases. TruRating integrates seamlessly with payment systems, providing actionable data through an easy-to-use dashboard.

Highlights -📊

  1. Silent Majority: Connects businesses to the previously unheard majority of customers.
  2. High Response Rates: Achieves over 80% response rates in-store and 50% online.
  3. Actionable Insights: Delivers real-time feedback tied to financial performance.
  4. Data-Driven Decisions: Clients report up to 8% revenue increases from data-based changes.
  5. Cost Efficiency: Clients can see a 20X return on investment.
  6. Seamless Integration: Compatible with major global payment systems.
  7. Boosts Online Visibility: Fresh ratings enhance SEO performance.

Key Insights -💡

  1. Customer-Centric Approach: By focusing on the silent majority, TruRating empowers businesses to listen to all customers, not just the vocal few. This comprehensive feedback fosters loyalty and drives recommendations. 🌍
  2. Real-Time Data: The platform provides immediate insights, allowing businesses to react swiftly to customer needs and preferences, significantly enhancing their decision-making process. ⏱️
  3. Revenue Growth: The ability to make informed changes based on customer feedback has led to measurable revenue increases, proving the effectiveness of data-driven strategies. 📈
  4. Cost Reduction: TruRating enables businesses to identify areas for improvement and cost savings, optimizing their operational efficiencies while boosting the bottom line. 💰
  5. Customizable Feedback: Clients can tailor questions to best suit their business needs, ensuring relevant and actionable feedback tailored to specific goals or initiatives. 🎯
  6. Integrated Solutions: The seamless integration with existing payment systems streamlines the feedback collection process, making it easy for businesses to adopt and utilize TruRating. 🔗
  7. Increased Online Engagement: Regular feedback updates enhance online profiles, improving visibility and engagement, which can lead to higher conversion rates. 🌐